ExerciseRx Privacy Policy

PRIVACY POLICY

EXERCISE RX

Last updated October 31, 2024

University of Washington (“we” or “us” or “our” respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application (the “Application”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, YOU MAY NOT ACCESS THE APPLICATION. YOUR USE OF THE APPLICATION CONSTITUTES ACCEPTANCE OF AND AGREEMENT WITH THIS PRIVACY POLICY

We reserve the right to make changes to this Privacy Policy at any time and for any reason.  We will alert you about any changes by updating the “Last updated” date of this Privacy Policy.  You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.   

This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, which may also collect and use data about you.  We are not responsible for any of the data collected by any such third party.  

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of waysThe information we may collect via the Application depends on the content and materials you use, and includes:

Personal Data

Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the Application, such as onboarding and responding to surveys.

Derivative Data

Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, include step counts, tab navigation, message responses, as well as other interactions with the Application.

Mobile Device Access

We may request access or permission to certain features from your mobile device, including your mobile device’s notifications, sensors, motion & activity, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Data

Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.

Push Notifications

We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:  

  1. Compile anonymous statistical data and analysis for use internally or with third parties such as funders, industry partners, or collaborators. This may also include scientific research publications or reports.
  2. Create and manage your account.
  3. Deliver targeted messages or other information regarding your activity and the Application to you. 
  4. Contact you regarding your account or order.
  5. Generate a personal profile about you to make future visits to the Application more personalized.
  6. Increase the efficiency and operation of the Application.
  7. Monitor and analyze usage and trends to improve your experience with the Application.
  8. Notify you of updates to the Application.
  9. Perform other business activities as needed.
  10. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  11. Request feedback and contact you about your use of the Application. 
  12. Resolve disputes and troubleshoot problems.
  13. Respond to product and customer service requests. 

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

Data Collection and Storage Technology

  • Cookies, Web Beacons, etc. We do NOT use cookies, web beacons or similar tracking technologies to track the activity on our Service (mobile app). Our app does provide links to external websites. Should you choose to open those links, you are subject to the terms and conditions, including the privacy policies, of those websites which may include tracking cookies, web beacons, etc. Those links will open in the default internet browser on your device.
  • Cloud Storage We use cloud storage to collect de-identified data (does not directly identify you) on app usage (searches performed, labels viewed, etc.). This data is used to improve the app, prioritize features for enhancement, and for scientific research. 

Other Limitations on Privacy

Links to Websites: Our app contains links to webpages at various websites maintained by other companies, institutions, or us. These websites are not governed by our privacy policy, and we assume no responsibility for their information collection and sharing practices (for instance cookies, web beacons, disclosure of personally identifiable data). 

Legal requirements: We may disclose your anonymous data in the good faith belief that such action is necessary to: 

  • To comply with a legal obligation 
  • To prevent or investigate possible wrongdoing in connection with the Service 
  • To protect the personal safety of users of the Service or the public 
  • To protect against legal liability 

Retention Period: We only collect de-identified data. We retain this data for as long as necessary for internal purposes and to conduct scientific research. We may retain the information indefinitely. 

Data Rights: If you feel our handling/processing of your data is non-compliant with applicable data protection laws, you may contact us at 

[email protected] or file a complaint with the relevant data protection authority. 

Privacy Breach Notification

In the event of a privacy breach involving unauthorized access, disclosure, or loss of personal information, we are committed to notifying affected individuals and relevant authorities in accordance with applicable privacy laws.

By using our services, you acknowledge and agree to the procedures outlined in this privacy breach notification section.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page in the app. 

We will let you know via a prominent notice on our app, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted here. 

How to Contact Us

If you have a question about this Privacy Statement, please contact us at:

[email protected]